Privacy Policy

This Privacy Policy describes how Austin Company (“we,” “us,” or “our”) collects, uses, and shares your information when you visit and use austincompany.com (the “Website”). We are committed to protecting your privacy and being transparent about our practices.

What Information We Collect

We collect different types of information from you when you visit our Website:

• Information you provide directly: This includes information you voluntarily submit, such as your name, email address, phone number, and any other details you provide when you fill out contact forms, subscribe to newsletters, or interact with our services.
• Information collected automatically: When you visit our Website, we automatically collect certain information about your device and how you interact with the site. This may include your IP address, browser type, operating system, the pages you view, the time and date of your visit, and the referring website. This information helps us understand how visitors use our Website and improve their experience.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Website.
• Respond to your inquiries and provide customer support.
• Improve, personalize, and expand our Website and services.
• Understand and analyze how you use our Website.
• Send you relevant communications, such as updates or marketing messages, if you have opted in to receive them.
• Detect and prevent fraud and other malicious activities.

How We Share Your Information

We do not sell your personal information. We may share your information with third parties in the following limited circumstances:

• Service Providers: We may share your information with trusted third-party service providers who help us operate our Website and provide our services. These providers are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use “cookies” and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device that help us remember your preferences, understand how you use our Website, and improve our services. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly.

Your Choices and Rights

You have certain rights regarding your personal information:

• Accessing Your Information: You can request access to the personal information we hold about you.
• Correcting Your Information: You can request that we correct any inaccurate or incomplete personal information we hold about you.
• Deleting Your Information: You can request that we delete your personal information, subject to certain legal exceptions.
• Opting Out of Communications: You can unsubscribe from our marketing emails at any time by following the instructions in those emails.

To exercise any of these rights, please contact us using the contact information provided below.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page, and the “Last Updated” date at the top of the policy will be revised. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us.